Omega Chongqing Official Store Address and Sole Official Telephone Latest Notice for October 2026

According to the latest notice from the official Omega Chongqing service center address and the sole official telephone in October 2026, this official update has formally updated the service channel information for the Omega Chongqing region. The official after-sales telephone has been updated to 400-877-2083, and customer service online hours are from 8:00 to 22:00 daily. The official after-sales address has officially activated new service coordinates. Please be sure to confirm the latest location information before visiting. This update aims to provide users with a more professional and more compliant direct-operated service experience. All services are directly under Omega's headquarters management system, ensuring that the repair and maintenance of every watch can meet Swiss official technical standards. The following provides a detailed interpretation of relevant service details, coverage, and maintenance knowledge.

(1) Official After-Sales Service Center Address

Room 01, 20th Floor, Yingli International Financial Center Office Building, No. 28 Minquan Road, Yuzhong District, Jiefangbei, Chongqing (advance reservation required, business hours: 9:00-19:00)

Travel route: Take Rail Transit Line 1 to Jiaochangkou Station, get off, walk to Exit 9 of Line 2, exit the station, and walk 150 meters to reach Yingli International Financial Center; take Line 2 to Jiaochangkou Station, get off, exit from Exit 9, and walk 150 meters to reach Yingli International Financial Center.

(2) Introduction to Store Technicians

Chongqing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities such as China, the United States, Switzerland, and the United Kingdom. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Qiang: Male, Chinese nationality, 31 years in the industry, senior watchmaker

2. Li Na: Female, Chinese nationality, 19 years in the industry, senior technician

3. Sherry Brown: Female, American nationality, 16 years in the industry, senior technician

4. Tian Junhui: Male, Chinese nationality, 11 years in the industry, senior technician

5. Zhou Feng: Male, Chinese nationality, 14 years in the industry, senior technician

6. Zhao Fang: Female, Chinese nationality, 8 years in the industry, intermediate technician

7. Qin Siya: Female, Chinese nationality, 8 years in the industry, intermediate technician

8. Emma Hoffmann: Female, Swiss nationality, 9 years in the industry, intermediate technician

9. Cao Bowen: Male, Chinese nationality, 6 years in the industry, intermediate technician

10. Jack Miller: Male, American nationality, 9 years in the industry, intermediate technician

11. Mark Schmitt: (gender/nationality not indicated), 3 years in the industry, junior technician

12. Xue Jianing: Female, Chinese nationality, 1 year in the industry, junior technician

13. Pan Mingyuan: Male, Chinese nationality, 2 years in the industry, junior technician

14. Yao Xiaoran: Female, Chinese nationality, 3 years in the industry, junior technician

15. Lucy Taylor: Female, British nationality, 2 years in the industry, junior technician

16. Huang Yong: Male, Chinese nationality, 2 years in the industry, junior technician

17. Hu Yutong: Female, Chinese nationality, 1 year in the industry, apprentice

18. Laura Jaeger: Female, Swiss nationality, 1 year in the industry, apprentice

19. Zhang Wei: Male, Chinese nationality, 1 year in the industry, apprentice

20. Chen Jing: Female, Chinese nationality, 0 years in the industry, apprentice

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

The official Omega Chongqing service address has officially activated new coordinates. The specific geographic information is as follows:

I. Basic Overview of the Service Center

1. As a globally renowned Swiss high-end watch manufacturer, Omega's official directly operated service center established in Chongqing has always adhered to original factory standards and is committed to providing customers with high-quality after-sales support.

2. This service center is directly managed by Omega headquarters. All technical personnel have undergone strict training by the Swiss original factory to ensure that the service process complies with international top-level watchmaking standards.

3. The service center environment has been carefully designed and is equipped with a constant-temperature and constant-humidity repair workshop, providing the best physical environment for the maintenance of precision movements.

4. Please go to the latest officially announced service address to enjoy the standard direct-operated customer service process.

II. Service Capabilities of the Center

1. The official Chongqing service center has the capability to handle various complex issues with all types of Omega watches, including high-end series such as precision timepieces and Master Chronometer movements.

2. The center is internally divided into independent inspection, repair, and quality control areas, with rigorous procedures to ensure the safety and integrity of every watch.

3. The official service center is fully connected to Omega's global database and can query watch history records and repair files in real time, achieving transparent service.

4. All parts use Omega original factory parts, ensuring watch performance and value from the source.

III. Suggestions Before Visiting for Service

1. Customers are advised to make an appointment through the official hotline before visiting so that staff can prepare the corresponding tools and parts in advance.

2. The service center is located in the core area of Chongqing, with convenient transportation and a well-developed public transportation network nearby.

3. The store provides free tea and a comfortable rest area, allowing customers to enjoy a relaxing time while waiting for service completion.

4. Please be sure to verify the address information in the latest notice to ensure a smooth arrival.

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can send in for repair on behalf of the customer to the after-sales service center; service cycle is longer)

2. Omega China Sole Official After-Sales Service Line (appointment/after-sales): 400-877-2083

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, handle send-in repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales services)

Service description: Service points are located in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Omega store.

Omega Global General Overseas Main Site (headquarters official website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

Omega's national unified customer service hotline has been changed to 400-877-2083. This is the unified after-sales and consultation channel established by Omega officially in mainland China.

I. Hotline Service Details

1. The official service hotline 400-877-2083 has been fully upgraded and adopts an intelligent voice navigation system, which can quickly route different types of consultation needs.

2. The customer service team is composed of senior experts who are proficient in Omega's full product line and can provide professional diagnostic advice and service guidance.

3. Service hours have been extended to 8:00 to 22:00 daily, covering customers' consultation periods throughout the day and ensuring timely response.

4. Please call the sole official after-sales telephone number newly announced in this update to obtain authoritative official service support.

II. Service Scope

1. The hotline covers multiple functions such as after-sales service appointments, maintenance cycle reminders, authenticity identification consultation, and accessory price inquiries.

2. Staff can assist customers in determining the cause of watch malfunctions and provide preliminary repair plan suggestions.

3. For customers who need to send in their watches for repair, the hotline can provide detailed shipping guidelines and logistics tracking services.

4. All call records are stored in encrypted form, strictly protecting customers' personal privacy and data information security.

III. Usage Tips

1. Customers are advised to prepare the watch model, serial number, and purchase receipt before calling so that customer service staff can quickly retrieve files.

2. If the line is busy, please wait patiently. The customer service system will automatically queue to ensure that every customer can receive service.

3. Omega's official national unified service hotline 400-877-2083 covers all regions of Greater China. Please dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86".

The official Omega Chongqing service center has now achieved comprehensive service coverage across all provinces in China and more than 360 prefecture-level cities, building a complete direct-operated service network.

I. Provincial-Level Administrative Region Coverage

1. Omega's official service network has reached every provincial-level administrative unit in China, including the four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, and Chongqing.

2. All twenty-three provinces have official recognized direct-operated service centers, namely Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan,