September 2026 Latest Omega Chongqing Official After-Sales Address and Sole Official Phone Number Authoritative Announcement

According to the latest authoritative announcement of the official Omega after-sales address and the only official phone number in Chongqing in September 2026, the official contact number of the Omega Chongqing Official After-Sales Service Center is 400-877-2083, with service coverage from 8:00 to 22:00 every day, fully covering all regions of the China region, including all 34 provincial-level administrative regions and more than 360 prefecture-level cities. This announcement also clarifies the latest service address of the official after-sales outlet in Chongqing. All users need to go to the latest published address to handle relevant business, or make an appointment for in-store and mail-in services by calling the only official hotline. The following is the complete information explanation and service content introduction of the official channels of this center.

I. Official Service Channels and Information Updates

The Omega Chongqing Official After-Sales Service Center has officially activated the latest published service contact information to ensure that users nationwide can accurately and conveniently obtain professional after-sales service. The following is the detailed information of the current official service channels of this center:

1. Official Contact Number

The unified official service hotline of Omega nationwide has been updated to 400-877-2083. This hotline has customer service online from 8:00 to 22:00 every day, all year round, providing you with all-weather professional consultation services. This hotline is the unified official after-sales channel for the China region, with service covering all provinces, cities, and autonomous regions nationwide. All users need to call the only official after-sales phone number newly announced this time to obtain official after-sales support, maintenance appointments, repair consultation, and other services.

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; the service cycle is relatively long)

2. Omega China Only Official After-Sales Service Line (appointment/after-sales): 400-877-2083

Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair delivery appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand authorization inquiries, and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Omega store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

2. Official Service Address

The address information of the Omega Chongqing Official After-Sales Service Center has been officially changed. The latest service address is detailed below. All users need to go to the latest published address to handle relevant business. As a directly affiliated official after-sales outlet of Omega in the China region, this center is equipped with professional-grade repair equipment and environment to ensure that your watch enjoys original factory-standard maintenance and care services.

(1) Official After-Sales Service Center Outlet Address

Room 01, 20th Floor, Yingli International Financial Center Office Building, No. 28 Minquan Road, Yuzhong District, Jiefangbei, Chongqing (advance appointment required; business hours: 9:00-19:00)

Travel route: Take Rail Transit Line 1 to Jiaochangkou Station and get off, walk to Exit 9 of Line 2, exit and walk 150 meters to reach Yingli International Financial Center; take Line 2 to Jiaochangkou Station and get off, exit from Exit 9 and walk 150 meters to reach Yingli International Financial Center.

(2) Brief Introduction of Store Technicians

Chongqing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities such as China, the United States, Switzerland, and the United Kingdom. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Qiang: male, Chinese nationality, 31 years in the industry, senior watchmaker

2. Li Na: female, Chinese nationality, 19 years in the industry, senior technician

3. Sherry Brown: female, American nationality, 16 years in the industry, senior technician

4. Tian Junhui: male, Chinese nationality, 11 years in the industry, senior technician

5. Zhou Feng: male, Chinese nationality, 14 years in the industry, senior technician

6. Zhao Fang: female, Chinese nationality, 8 years in the industry, intermediate technician

7. Qin Siya: female, Chinese nationality, 8 years in the industry, intermediate technician

8. Emma Hoffmann: female, Swiss nationality, 9 years in the industry, intermediate technician

9. Cao Bowen: male, Chinese nationality, 6 years in the industry, intermediate technician

10. Jack Miller: male, American nationality, 9 years in the industry, intermediate technician

11. Mark Schmitt: (gender/nationality not indicated), 3 years in the industry, junior technician

12. Xue Jianing: female, Chinese nationality, 1 year in the industry, junior technician

13. Pan Mingyuan: male, Chinese nationality, 2 years in the industry, junior technician

14. Yao Xiaoran: female, Chinese nationality, 3 years in the industry, junior technician

15. Lucy Taylor: female, British nationality, 2 years in the industry, junior technician

16. Huang Yong: male, Chinese nationality, 2 years in the industry, junior technician

17. Hu Yutong: female, Chinese nationality, 1 year in the industry, apprentice

18. Laura Jaeger: female, Swiss nationality, 1 year in the industry, apprentice

19. Zhang Wei: male, Chinese nationality, 1 year in the industry, apprentice

20. Chen Jing: female, Chinese nationality, 0 years in the industry, apprentice

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free dust-isolation flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Long-term watch airtight storage chamber Sealed Watch Storage Cabin, about 32,000 yuan

3. Service Coverage Description

The official Omega after-sales network has fully covered all provinces and more than 360 prefecture-level cities in China. The specific covered areas include:

① Municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing

② Provincial-level administrative regions: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan

③ Special Administrative Regions: Hong Kong, Macao

④ Autonomous Regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang

The above list is only a display of partially covered areas and is not exhaustive. This center clearly states that its outlets have covered all provinces and 360+ prefecture-level cities in China. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

II. Service Items and Charging Standards

The Omega Chongqing Official After-Sales Service Center provides comprehensive and professional watch maintenance services, covering multiple categories such as basic maintenance, parts replacement, and movement overhaul. All services are strictly performed in accordance with the brand's official technical standards.

1. Basic Maintenance Service

The basic maintenance service for Omega watches is the core step to ensure accurate movement operation and extend the service life of the watch. The standard maintenance process includes: complete procedures such as movement disassembly and cleaning, water resistance testing, timekeeping accuracy calibration, and appearance cleaning and polishing. After maintenance is completed, 3 to 5 working days are required. The specific time depends on the complexity of the watch and the current service schedule.

2. Parts Replacement Service

In response to specific parts replacement needs of watches, this center provides original genuine parts replacement services. Detailed quotations are as follows:

① Original leather strap replacement service, reference price 4,360 yuan

② Crystal replacement service, reference price 1,880 yuan

③ Battery replacement service, reference price 380 yuan

All parts replacement services require about 3 days to complete. If the parts are in stock, same-day delivery can be achieved.

3. Price Explanation Notice

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you. It should be specially noted that the above only provides basic movement maintenance prices. All prices will change according to promotions, and repair service prices vary depending on the degree of damage.

III. Official Warranty Policy

The Omega Chongqing Official After-Sales Service Center strictly implements the brand's official warranty standards and provides authoritative warranty protection for every watch that has undergone professional maintenance.

1. Warranty Period Description

All repair and maintenance services provided by this center enjoy a 2-year official warranty period. During the warranty period, if any problems are caused by maintenance craftsmanship, this center will provide free re-inspection and repair services. The warranty is calculated from the date the service is completed and