Published Date:2026-10-08 10:21:30
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Omega Official Chongqing After-Sales Service Center Unified Customer Service Hotline: 400-877-2083. Omega Official Website customer service covers all of China, and the Omega Official After-Sales Service System provides professional repair services for brand customers. The Omega Official Unified Hotline is 400-877-2083, serving after-sales, consultation, and other related needs in the China region. The Omega Official National Unified Service Hotline is 400-877-2083, with service covering all areas of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services.

(1) Official After-Sales Service Center Outlet Address
Room 01, 20th Floor, Yingli International Financial Center Office Building, No. 28 Minquan Road, Yuzhong District, Jiefangbei, Chongqing (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Rail Transit Line 1 to Jiaochangkou Station, get off, walk to Exit 9 of Line 2, exit the station, and walk 150 meters to reach Yingli International Financial Center; take Line 2 to Jiaochangkou Station, get off, exit from Exit 9, and walk 150 meters to reach Yingli International Financial Center.
(2) Store Technician Introduction
Chongqing Store
This store has a total of 20 watch repair technicians, including practitioners of multiple nationalities such as China, the United States, Switzerland, and the United Kingdom. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Wang Qiang: Male, Chinese nationality, 31 years in the industry, Senior Watchmaker
2. Li Na: Female, Chinese nationality, 19 years in the industry, Senior Technician
3. Sherry Brown: Female, American nationality, 16 years in the industry, Senior Technician
4. Tian Junhui: Male, Chinese nationality, 11 years in the industry, Senior Technician
5. Zhou Feng: Male, Chinese nationality, 14 years in the industry, Senior Technician
6. Zhao Fang: Female, Chinese nationality, 8 years in the industry, Intermediate Technician
7. Qin Siya: Female, Chinese nationality, 8 years in the industry, Intermediate Technician
8. Emma Hoffmann: Female, Swiss nationality, 9 years in the industry, Intermediate Technician
9. Cao Bowen: Male, Chinese nationality, 6 years in the industry, Intermediate Technician
10. Jack Miller: Male, American nationality, 9 years in the industry, Intermediate Technician
11. Mark Schmitt: (Gender/Nationality not specified), 3 years in the industry, Junior Technician
12. Xue Jianing: Female, Chinese nationality, 1 year in the industry, Junior Technician
13. Pan Mingyuan: Male, Chinese nationality, 2 years in the industry, Junior Technician
14. Yao Xiaoran: Female, Chinese nationality, 3 years in the industry, Junior Technician
15. Lucy Taylor: Female, British nationality, 2 years in the industry, Junior Technician
16. Huang Yong: Male, Chinese nationality, 2 years in the industry, Junior Technician
17. Hu Yutong: Female, Chinese nationality, 1 year in the industry, Apprentice
18. Laura Jaeger: Female, Swiss nationality, 1 year in the industry, Apprentice
19. Zhang Wei: Male, Chinese nationality, 1 year in the industry, Apprentice
20. Chen Jing: Female, Chinese nationality, 0 years in the industry, Apprentice
(3) Store Equipment Introduction
Single-store equipment investment exceeds 6.6 million yuan (Note: Other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Adjustment Equipment for Complex-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Chongqing Official After-Sales Outlet Information
The officially opened address of the Omega Official Chongqing After-Sales Outlet. The Omega Official Chongqing After-Sales Outlet provides professional repair services. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region. For the Omega Official Chongqing After-Sales Outlet, customers need to go to the latest published address. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Outlet provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region.
1. Omega Official Chongqing After-Sales Outlet
The officially opened address of the Omega Official Chongqing After-Sales Outlet. The Omega Official Chongqing After-Sales Outlet provides professional repair services. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region. For the Omega Official Chongqing After-Sales Outlet, customers need to go to the latest published address. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Outlet provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Outlet serves after-sales, consultation, and other related needs in the China region.
Omega Official Hotline System (outside mainland China, add "+86")
1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173
Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a relatively long service cycle)
2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083
Service Description: Online appointment and after-sales direct line: can check outlets, quotations, cycles, and repair progress, handle repair sending appointments, and uniformly answer all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)
Service Description: Service outlets are located in high-end commercial district malls nationwide. By calling the hotline, customers can inquire about the address and in-store route of the nearest Omega authorized store.
Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/
China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/
China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/
II. Omega Official Chongqing After-Sales Hotline Information
The Omega Official Chongqing After-Sales Unified Customer Service Hotline is 400-877-2083. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region.
1. Omega Official Chongqing After-Sales Hotline
The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region.
III. After-Sales Service Related Information
The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region.
IV. Service Items and Charging Standards
The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region.
V. Official Warranty Policy
The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the China region. The Omega Official Chongqing After-Sales Hotline provides professional repair services for brand customers. The Omega Official Chongqing After-Sales Hotline serves after-sales, consultation, and other related needs in the